Usacomplaints.com » Beauty & Appearance » Complaint / Review: Tacori - Not upholding their warranty. #601920

Complaint / Review
Tacori
Not upholding their warranty

I introduced my Tacori ring into MJ Christenson on April 24 to repair the misshaping of the ring in addition to substitute the missing stone in the aspect of the band. After about fourteen days, we were educated that Tacori has decided the band is faulty & we have to select a diverse band to displace it. Now I would like to simply let you know that people are coping with my wedding/wedding band! We've been coping with MJ Christensen situated at 8980 WATTS. Charleston Blvd., Vegas, NV 89117, who'd consequently been talking to Tacori on the normal angles about our band. We're happy using the support and also the degree that MJ Christensen went to to be able to solve this issue. We're ACUTELY DISPLEASED with Tacori and the things they have now been placing us to this time! No-where in most of our paperwork in the purchase of our unique ring does it state that Tacori may avoid the lifetime guarantee if you will find any flaws using the band. It clearly says that they can recognize the lifetime guarantee against any suppliers flaws for that existence of the band. Tacori is declining to repair and support the bands guarantee. They're declaring the style includes a downside plus they can't repair the problem. It'll continue to own issues. Consequently, we're compelled to stop our wedding band and choose another.

Within lies the issue. At that time of purchase we dropped in deep love with the look, but additionally described that it did seem like it'd be considered a difficulty from time to time being that it had been an anniversary group and also the lack of diamonds and feasible structural injury may & most likely can happen. We were told no concerns. Tacori may remain behind their whole life guarantee which must and certainly will not be considered a problem. Therefore today below we're 6 decades later plus they wish to get rid of the style since it is very problematic and can not be set. We bought the band for $4650 excluding the middle stone. They would like to have us choose a band from their selection that price $4650 since that's what we settled. Nicely in the beginning we experienced well we-don't need another band this is actually the one we enjoy and and it also has got the emotional value aswell. Against what we desired to do we created the option to meet up with Tacori and try to get this to work with most of US. Whenever we achieved we looked over a lot of various bands. We ultimately discovered something which we preferred. Then we discovered it cost twice as much. Now this is actually the interesting part. The brand new band is nearly similar as it pertains to fat in jewelry and diamonds. Today these things have elevated in worth perhaps a mixed $600 to $800 bucks. Therefore the main price distinction is what Tacori has improved their expenses and markup during the last 6 years. Therefore to remain in the same price of what we settled 6 years back we've to today obtain a band that's somewhat smaller and method less depth. Tacori until now seems they've completed ample to assist us within this scenario. MJ has approached them-and created numerous reasons within our opt to just be shot down every time. MJ is attempting their finest to assist but we experience it's Tacori's obligation.


Offender: Tacori

Country: USA

Category: Beauty & Appearance

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