Complaint / Review
Capital One
Customer using my mailing address

I received a letter today, August 23, 2025, addressed to Kesha Jordan using my personal residence. It was an offer from Capital One stating she is pre-qualified for a $0 annual fee. I am the sole owner of this property, and no one should be using my address. I am not sure how this happened, but I do not like it. I am a senior citizen and am very wary of others using my address for their personal gain.

Please search your records and remove Kesha Jordan from using 655 Royal Abbey Dr., Stone Mountain, GA 30088. She does not live here, nor does she own this property. Thank you.

A copy of the envelope from your company is attached below.

Ms. Linda Gaddis