Our stone dropped out-of my wedding band. Visited Shane Organization to displace it using the 'lifetime' warrenty. They'd not substitute it! We'd it in 7-9 weeks before to truly have the guidelines set. They stated that they'd no report of the. Within the 10 years that I'd the band, we introduced it in to the Shane corp. Atleast 10 times to become washed and twice, fixed. The very first several occasions, they'd provide me a card. Afterwards, they'd simply tell me that it's on report that I arrived in which I actually donot require a card to convey I had been in.
In my opinion the band is just a inadequate quality band within the first place. For that amount of cash we allocated to it, it sure smashed a great deal.
The woman that people handled today was REALLY rude. Each time we attempted to speak and clarify what occurred, she cut us down. I informed her to-go within the back and appear up our statement. She quit without having composing our titles along. Our lastname is just a very hard someone to recall just how to mean.
While she returned she obviously mentioned that there's NO report of our appointments. Which she cannot help us. At that time, I had been really annoyed. This really is my wedding band! Used to donot actually think about requesting her just how to mean our title.
I simply cannot think it. They declare in most of the advertisements that they're the very best in warrenty and they are around for that lifetime. Nowadays demonstrated that's a lot of lies. They needed us out-of there quickly! No aid, Rude support, terrible spot to purchase something essential for you or your family members.
The company today was so rude and also the woman was so emotionless and firm, I quit there experiencing worse then I did so after I observed the stone dropped out-of my band
So sad...
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