Horrible experience trying to upgrade my wedding ring. Woulod never recommend this jeweler. Very unhappy. Now I am stuck with a ring I do not even like or want. They refused to refund me my money. My only option was to spend more money to upgrade. Don't go to Shane Co. ...
I absolutely love Shane Co. My husband and I purchased my engagement ring and our wedding bands here. The sales people aren't pushy like Jared and they are so sweet and helpful! They wanted us to bring in our wedding album, which we did. My husband has had to have his ring resized 3 times and they ...
My diamond fell out of my wedding ring. Went to Shane Company to replace it with the "lifetime" warrenty. They would not replace it! We had it in 7-9 months ago to have the tips fixed. They said that they had no record of this.in the 10 yrs that I had the ring, we brought it into the ...
First let me say that the return policy that I am speaking about is on all Shane Co. Receipts and their website. They call it the "Risk Free Return" Not true! I placed an item on layaway, (the ring NEVER left the store) it was on layaway for 2 weeks. That is the time that I called and let ...