My house is now up for sale thanks to the lying, criminal, heartless, calculating people at CitiMortgage... 2 years ago, due to overwhelming medical expenses, I asked for a mortgage mod... They told me to pay an amount that was 65% of... My payment while they reviewed my case... They dragged their feet and stalled for 1 1/2 years. They constantly lost my paperwork or wanted paperwork sent a different way or wanted me to change documents. It was a constant state of anxiety as they sent registered letters, texts, e-mails, and spent pointless extra money on sending a duplicate of every document to a husband that has never existed!
They approved the modification after a bait and switch. I worked with a fair housing representative, and we talked to a CitiMortgage representative and were quoted one payment that I was happy about and could afford. When the paperwork was sent, it was $120 more a month, and I've heard this happens to a lot of people! 6 months after paying the new amount, they filed foreclosure because I hadn't been paying the whole payment for 1 12 years. The American dream turned into a nightmare. I had requested court mediation. This was a joke and only consisted of CitiMortgage asking for all of the information they had received to do the modification the first time.
The 2nd call was CitiMortgage saying they needed more time to review a new modification. On the third call CitiMortgage once again said they needed more time to review. The court representative said I was only given 3 mediation calls, as I am sure CitiMortgage is aware, and the court closed its case. The next day I received notification that they denied the new modification and the foreclosure was going through. The big wigs at CitiMortgage are heartless crooks, and the courts and the government are allowing them to scheme and con the American public!!!
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