I had been going through a loan modification for 8 months, was told everything was fine. I did everything I was requested to do and sent in all the paperwork needed. (more than 50 times) Throughout the entire process it appeared it was being delayed everytime due to lack of paperwork or something ...
CitiMortgage starts Rob-O calling me for my mortgage payment on the 1st of the month (due date). I am prompted to "identify" myself using the keypad and then I am give a choice to provide the day I sent in my payment and the amount of the payment. I am then told by the Rob-O voice that my ...
I have my current mortgage with Citi. I wanted to refinance so I called them, thinking the process would be easiest with my current lender. Wrong, wrong, wrong... This has been a total cluster@ from the beginning. First, they told me I qualified for a new closing cost loan (even though I told them ...
I did not choose this company, my mortgage was bought by citimortgage. I have never missed a payment. Never. I do admit to being a late payer, which is why I pay the late fee. However, this company starts calling my phone on the 2nd day of the month, they have called my phone over 25 times this ...
I was trying to refinance my loan which I have with them. My interest rate is 8.69% unreal. I just wanted a lower interrest rate with the same term. I would cost me 20,000 to 30,000 thousnad dollars. Like really. This is the WORST place to have a loan through. I would never do this agian. Hopefully ...
I was a Citi Mortgage customer for 7 years. I had NEVER been late with my mortgage EVER. I went through a divorce at the beginning of 2010. I was court ordered to continue to pay the house payment until our divorce was final or the house was sold. I had to change the account in which the payment ...