My daughter and son-in-law have had a home loan with CitiMortgage for a number of years at a 10% rate. They have never missed a payment and never been late. Yet when they call requesting a rate adjustment, they are told they must go through refinancing and pay all those costs again. I am ...
I have my current mortgage with Citi. I wanted to refinance, so I called them, thinking the process would be easiest with my current lender. Wrong, wrong, wrong... This has been a total mess from the beginning. First, they told me I qualified for a new closing cost loan, even though I told them I ...
Max Byfuglin is a fraud and a cheat. During my home purchase he told me my loan was locked, it wasn't, my loan was approved, it wasn't and then never returned a single call, text oe email. Max literally hid from me and I almost lost my home (I was saved by another bank). He sounds really persuasive ...
I was defrauded into co-borrowing a mortgage with fraudulent claims and saw the forger sign the documents with another person's name. For almost 3 years I have been calling CitiMortgage's customer service department and trying to tell them about this fraud and forgery, but nobody there wanted to ...
Citi Bank keeps calling for someone who has not worked here for at least 7 years and passed away at least 6 months ago. We continue to get daily phone calls from Citi about this person. We have told Citi not to call and to update their contact information. Each time Citi calls we tell them the same ...
Oh, thank you, Citimortgage, for having me run around for 2 years for my modification. I filled out your forms through the company you referred and faxed them to you, only to have you make me fill them out again. After 5 months you assigned me a modification agent that I couldn't contact... Then ...