I am very sorry I ever bought a warranty through Home Warranty of America. Last month, my 3-year-old LG washer broke down. HWA sent a repairman who, after multiple visits and multiple parts changes, said he didn't know what the problem was. HWA then sent another repairman for a "second opinion." He, too, could not fix it. HWA now refuses to pay my claim since they "cannot diagnose the problem."
What circular logic! They won't pay a claim without a diagnosis, yet none of their repairmen can find the problem? Wow. What a novel way to not pay a claim. I have played their silly game for almost one month now, and I still do not have a working washing machine. I deeply regret ever buying a warranty through HWA, and I strongly encourage anyone else considering buying a warranty not to buy an HWA warranty.
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