Home Warranty of America denied a claim on my A/C unit when it went out within the first month after we moved into our home. They stated that lack of maintenance was the cause of the denial, but our inspector and HVAC specialist noted no lack of maintenance during their inspections of our unit. ...
This is a recap of a letter I sent in desperation to a local news station that is supposed to help consumers. I have heard nothing back from them, so I am writing to you. We just purchased a new home in November, and I have exhausted every avenue trying to get HWA Home Warranty of America to honor ...
Stay away from Home Warranty of America. First, they used unlicensed people. Most of the repair people they employ work out of their homes. Worst of all, I have been waiting nine months for a tub repair. Twelve calls later (with an average wait time of 40 minutes each), they promise each time to ...
On system one, the evaporator coil leaked fairly soon after I purchased the contract, and the claim was refused based on pre-existing conditions (they refused to pay $1700). On system two, the heat exchanger failed about 6 months into the contract. They refused to pay $2300, again based on ...
The HVAC company informed me that HWA was pressuring them to say that the AC unit compressor was a pre-existing condition. They sent four technicians, and all of them went through the same process. The last HVAC company was very honest with me and told me to fight them. The next day, I wrote a ...
The first time I used my oven, it quit in the middle of cooking. I only noticed that it quit because I heard a pop and saw the display go blank. I submitted the claim but was denied on the grounds that it was not normal wear and tear. I was told to send the inspection report. I left a phone message ...