I had a positive bank balance showing, with accurate ledgered balances of pending items. We keep our bank accounts to the T. When we removed $60.00 from one of our accounts via ATM, it showed we had a positive balance. When I got home, I printed out my bank info and watched a movie with my wife.
At a little after midnight I went to log in, as I had two pending deposits. My account was in the negative, and even that did not add up. I took my printout from just hours before, and they had moved transactions around, manipulated the account and bounced my account, taking $70.00 for NSF fees.
I called BB&T, and they could not do anything via computer correction at the branch where I opened my account. Another red flag! When I began to do further research, I found my account is never run through the same way. They jumble the transactions around, hold deposits and run pending items through that have already posted to my account balance.
The next day I got a call from the bank branch manager in Conyers, Georgia. She said there was nothing she could do, as it clearly shows the transaction order. When I told her I had printouts to rebut that, and that they were committing bank fraud, she said she had e-mailed another sector and they would be in touch.
When I logged in to my account today, I had a positive balance last night, including any pending charges of $22.00. They stole my money and it did not even show in my ledger. They bounced a $5.00 charge from days before and hit me with another NSF fee of $35.00. As of now, they have stolen $105.00 and are about to bounce another $11.00 charge from Chick-fil-A. In total, by tomorrow it will rise to $140.00, of which zero transactions should have bounced.
This is pure bank fraud. If it were not for me taking the time to print out and make ledgers of my own account outside of their system, they would be getting away with this. I want to join a class action lawsuit ASAP, as these people need to be shut down! How dare they steal like this from people. Is this where we have come to in the history of the United States, where the banks have changed their systems to manipulation and gaming of their customers' banking accounts?
I just want to let BB&T know that I will be networking with billboard companies here in Georgia to put up billboards to warn citizens not to bank with BB&T, as well as closing 3 of my business accounts and my personal accounts. This is pure FRAUD! If you're an attorney, please contact me, as I have proof on paper that shows the NSF fraud that everyone has been raising cain about.
DO NOT bank with BB&T! They will cheat you at the first chance.
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