My wife and I had a problem with our hand-held (Direct TV) Remote Control. We immediately called them at their toll free number and spoke to "Angelie" a Representative of Direct TV. She immediately solved out problem and forwarded us a new hand held Remote Control. What a wonderful person she was to talk with; she was working in North Carolina and loved her company; it is so nice to hear employees speak well of their company; you could easily tell that she loved her position involved in the helping of others; Direct TV and its employees is one employer each and every Direct TV member can always count on... What a wonderful company and staff member - my wife and I thank you for all past and present wonderful service... Henry & Judith Schirmacher - Altoona, Pa.
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