I had been a suddenlink worker (press) so that as a worker I'd the whole Suddenlink cable net and telephone bundle with the alarms and whistles. After I resigned from Suddenlink, I decided on a bundle from their site. The bundle was $122 per month for telephone web and wire. Our employer delivered an email towards the communications workplace and stated "it is completed." After I got house that afternoon, there is a phone in the Suddenlink workplace at 3:15 within the afternoon. (I had been still at the office) I'd get 2 more of those calls, (the final one responded by my 13-year old boy) I'd call-back, no body understood something, otherwise these were eliminated.
I received my first post-employment statement and its own $350! I contact, they set me on-hold for over 30 mins, I hang-up. Just before being placed on contain the owner understood why I had been phoning, but he never called me back. I named 8, yes 8 more occasions between February 15 and May 15. They nevertheless had all of the alarms and whistles (Hbo, Showtime, Cinemax, and extended electronic) and were getting me for them, despite the fact that I had been calling and informing them they're not part about the $122 bundle I needed. They'd inform me "we-don't possess a $122 bundle." And that I kept showing them-they had it on the site! 8 times I called. Lastly on April 15th I told them to remove it. (they kept receiving me for the whole bundle) They disconnected, I got them the gear. (and yes I acquired a bill) Saturday May 15th I get a phone about my overdue statement of 500 or 600 bucks. I inform the owner the tale that I've simply told you. The owner explained, that I kept obtaining the additional stations and all of the additional material, since I did not make use of the term "Limit". Today I named 8 occasions, and every time I stated my statement was incorrect and that I still had the pay stations and that I told them I needed a $122 bundle. But Suddenlink could not manage that since I did not state LIMIT? The neighborhood office woman named me nowadays and stated I have to spend, Simply Because They did contact me (at 3 within the morning when no body was house) plus they did talk to my boy, (13 yrs old) therefore I continued a preservation pakage including ANYTHING I'd after I was utilized by Suddenlink. Idiots!
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