I had been offered a bundled deal by AT&T uVerse consultant within the telephone on May 5. I went with speech, web and wire included. I tehn discover your day they do the installation that I will view merely a simple HD flow to my house meaning I can't view HD on several of the three HD TVs in my own home. I can't report several HD plan at the same time, of course if I do want to view an HD show, IU can't report another HD show. This really is apparent not really a remedy to get a home with three HDTVis.
The consultant informs me "we advised you that within our disclaimer" to that we mentioned this wasn't relayed in my experience. Subsequently on Sunday morning all providers move totally out. Somebody is being released from 12-4 to repair it. At 1230pm, I'm informed from the technology that there's no signal-to the hosue and another person today should emerge.
No more information. At 400pm, I contact plus they suggest that the technology continues to be focusing on it. At 730pm, I ultimately push-to possess the repetition contact the mail office. Mail informs me the technology set records in the event having said that "this client shouldn't have now been put up with AT&T uVerse."
And So I am really pissed today. AT&T has come to my home and explained they dont need me like a client and certainly will not repair items to place them back how they were when this all started. A technology arrives nowadays to change issues back and does only take away the wire that AT&T mounted. He informs me I haev to possess Time-Warner come and repair items that they screwed-up
So here would be the facts:
1. AT&T intentionally offered me servcie they have no purpose of supplying
2. AT&T went and declined to repair issues, stating alternatively "this client shouldn't have experienced uVerse put up."
3. At virtually no time has AT&T angry any try to contact and examine the problems at hand.
4. I had been disconnected an overall total of twelve occasions within the weekend when I was speaking with customer support reps.
When they cost me actually $. 01 I'm likely to consider them to courtroom and prosecute them. I'm so pissed at this time they have chose to wander throughout me and supply NO SUPPORT at every change.
I'll make sure to inform everybody about how exactly AT&T will con you and trick you into purchasing a substandard item.
I really hope somebody says this also it stops AT&T from benefiting from others.
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