Today, 1/16, I approached Uverse for brand new support. I had been searching for a big change in bundled providers after 12 years having a provider. I had been currently welcomed with a client service consultant and experienced all the tests, service officials and supplied a quotation for support. I approved this estimate and decided to the installation. I had been supplied an order#, informed that the e-mail could be sent in my experience with details and recommended that the installment could be completed on the Sunday when I required, week which may have already been 1/28. Nicely after hrs and efforts to make contact with to request a problem concerning the online sites, I eventually achieved another consultant for request. Well, there is no report of my purchase or phone. I had been informed the support that I had been cited wasn't right which there is another thing that Uverse might provide me, which may boost the support roughly 25% for that first-year and 50% following. This individual went from being sorry for me personally being provided the wrong info to occasionally suppliers purchase providers for Uverse and obtain it wrong. Well, suppliers, Uverse or ATT, all represent the corporation of course if their presents are that subjective, WHY WOULD ANYONE NEED TO DANGER engaging in a company agreement together. You realize, once we were speaking, this deceptive person was really altering all of the records within the program in the call-in the day.
I believe I'm today likely to stop my instant support together aswell today and opt for somebody that's reliable.
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