Our mom is 87 yrs old and handicapped. A salesperson bumped on her doorway and spoke her into obtaining included with AT&T Uverse stating it'd cut costs.
Well, she got included okay&towards the melody of getting erratic to non-existant telephone support, no Television. She'd 3 big uncontrollable containers resting on cardboard behind her Television.
The very first time her support went, it required five times to obtain it-up and operating again, and five various reasons on which was incorrect. Main point here, no technology understood the things they were performing and all customer care might state is the fact that these were so sorry maam.
The 2nd time it went (all of this occurred in a two-month interval), it sounds arrived to her phone calls. And, then your telephone began buzzing&and finished couldn't be switched off.
Incidentally, for that occasions that uverse wasn't operating, she nevertheless needed to purchase that point useful.
Finally, we chose to clear her of Uverse and return to wire and obtain her back again to her telephone land-line. Audio simple? Not.
On June 22, she named to possess her Uverse ended and place in something demand (filled with the id krap concerns you've togo through) to possess her land-line mounted. The land-line repetition. Guaranteed assistance in two days. Today, it's July 26th, and, we still don't have any land-line on her. Exactly what does Uverse state? Sorry, but, we cant discover the purchase and also the support office is closed. Sorry your 87-year old mother doesn't have telephone.incidentally, she can't obtain a cell sign, therefore a cell doesn't function possibly in her community.
Bottomline. She was cheated by Uverse. They took advanage of an aged individual due to their own gain.in my experience, this makes AT&T probably the most wretched organization there's. When you have AT&T, escape&today—or SORRY!
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