Usacomplaints.com » TV & Radio » Complaint / Review: DirecTV - Extremely poor customer service - extremely - no honest. #557299

Complaint / Review
DirecTV
Extremely poor customer service - extremely - no honest

Commitment Organization that solicits and addresses the Wire & Web (and telephone providers) lied tome about my regular price. AT&T, that was section of my 'pack bundle' never got my statement correct plus they didn't supply me using the gear that I needed. I had been trick about price and termination after I bought my pack. I actually received calls in the Preservation Device and went forward and stick with Directv & AT&T but once more, they never arrived through using their guarantees on regular price and that I never did obtain all the gear I had been designed to get. They charged me for that delivery price for that gear I did get JUST AFTER I'd TO CALL AND STATE - YOU DID NOT DELIVER ALL THE GEAR (filters for my phone; the device for my online sites...). To be able to obtain the lower cost you're designed to manage bundling I requested Directv nevertheless when used to do not obtain the correct price AND INCREDIBLY BAD support, I terminated. Today they tell me I've to pay for a termination charge for rescheduling early. I acknowledge that used to do not examine all the info on the statement (about the back) since I'd voiced using the agreement organization and wasn't provided all the relevant info or instead they didn't supply the CORRECT info that I needed. DIRECTV might recognize exactly what the agreement/sales personis mentioned however they never did once they charged me the regular price - HOWEVER - they expect me to recognize an arrangement that I had beennot actually conscious of or that I was verbally informed after I registered due to their solutions. There's something wrong with one of these big businesses plus they DON'T WORRY ABOUT CUSTOMER SUPPORT - THEY ONLY WORRY ABOUT CASH/CASH/CASH.


Offender: DirecTV

Country: USA   State: North Carolina   City: Gastonia

Category: TV & Radio

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