Usacomplaints.com » TV & Radio » Complaint / Review: Direct TV - Nightmare from customer service. #557297

Complaint / Review
Direct TV
Nightmare from customer service

Upon my order to update towards the electronic support bundle of DirectTV, I've been subjected to a person support headache! I had been guaranteed an installment day of Frebruary 19, which originated from an associate of the management group. Not just was the installment never completed about the planned day, but their technicial recorded in his statement he arrived to my dwelling and that I wasn't house. This can be a flat-out rest

Upon talking to a called "Irish, " I had been guaranteed a call-back from her the moment she might confirm with mail that the technicial could be on February 20 to set up support. Not just did I never get a call-back, but another phone in to the boss's table along with a discussion with supervisor "Punk" advised me that Irish had recorded on my consideration that she attempted to get hold of my cell phone number and condition an installment day of Feb 23 but received no solution. This is actually the next fake paperwork on my documents by DirectTV.

So far as I will inform, DirectTV is completely ok using their specialists making use careers incomplete and completing shady statement info however they don't have any attention whatsoever in helping an extremely dissatisfied and annoyed client. I had been left on-hold over a by Punk while she efficiently attempted to obtain somebody sent out sooner than the 23rd. I've talked using the workplace supervisor at my condo complex to totally eliminate DirectTV as our wire company however in the meantime, what legitimate option do I've within the proven fact that DirectTV has evidently created a routine out-of fraudulently and mistakenly recording my bill?


Offender: Direct TV

Country: USA
Site:

Category: TV & Radio

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