Usacomplaints.com » TV & Radio » Complaint / Review: DirectTV - Unauthorized changes to service. #524287

Complaint / Review
DirectTV
Unauthorized changes to service

DirectTV is definitely an absolutely unaware organization that can't handle use of your computer data or clarify modifications FOR YOUR PERSONAL ACCOUNT INFO. 3 times this season DirectTV has utilized unauthorized handle modifications to my consideration, altering all payment and support resolved to some location (MARCUS HOOK, PA) that I've never existed (I reside in TEXAS, TX).

After I contact their totally ineffective customer support business I've been hung-up on, handed around to various divisions (looping through the exact same divisions two or three times), been informed the unauthorized modifications 'never happened', which I 'should have approved' the modifications or they might not have occurred.

No body at DirectTV may inform me how or why these unauthorized assistance improvements happen.

It's obvious in my experience that DirectTV has without any control over your individual data, can't offer audit trail regarding that has utilized your bill data, which no body within the organization knows how consideration improvements happen.

Should you desire to prevent having your individual information sacrificed then I highly encourage one to PREVENT DIRECTTV.

It appears difficult, but DirectTV handles to both PULL and HIT in the same period.


Offender: DirectTV

Country: USA

Category: TV & Radio

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