Usacomplaints.com » TV & Radio » Complaint / Review: Direct TV - Identity theft. #497573

Complaint / Review
Direct TV
Identity theft

My ex-wife ordered Direct TV for her apartment, put it in my name, gave them my SS#, and her son forged my name. They installed the equipment without checking any identification. Then she never paid the bill. They called me in May of 07 saying I owed them $488. I told them it was not my bill, and they said it was because they had my signature on a contract. I told them it couldn't be my signature, and they told me I would have to prove it. I followed all the procedures for reporting fraud, sent letters everytime I was asked, explaining the situation. I spent an exorbitant amount of time on hold on the telephone, and was even hung up on once. I asked them for a copy of the signed contract. I was given a number to call to get it. The number was a recording at a text messaging service, and for a ten dollar fee, they would tell me information about the number I was calling. At this point, I was so disgusted I said to hell with it. Let them come after me. Well, here it is, two years later, and they are. I recieved a call from the law firm of Riddel and Wood, and given 48 hours to pay it or fax them a police report, and an affidavit of fraud. It will be faxed to them tomorrow. I have never in my life dealt with a more cold hearted, rude staffed, and outright lying company. I will not let this go at this point.


Offender: Direct TV

Country: USA   State: Pennsylvania

Category: TV & Radio

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