Bill me later wants victim to pay fraudulent charges! I am a victim of identity theft (2nd time) of Bill Me Later/Pay Pal. On 12/21 BML identified Jorden Harrell as person making fraudulent charges on my account?
* 11/23 called BML and reported fraudulent charges of $48 - left message with "fraud" dept - never received a call back?
*Received December bill with late fees & interest - called BML (12/22), asked if I knew Jorden Harrell (I do not), they need police report, called police dept they need affidavit from BML before issuing police report, called BML gentleman said they would send affidavit & should receive in 7-10 days
* 12/28 received notice from "fraud" dept stating I owe $48'. Called BML "fraud" dept @ 866-403-8634 and left message - no one ever returned call! Called BML customer service and was told to disregard letter..
* 1/18 802am got first of collection calls. BML rep asked again if I knew Jorden Haller - I do not, and assured me the affidavit would be sent (again) within 7-10 days.
* 1/18 1000am received 2nd call from collections "Will not send affidavit" need police report? Go to police station and have them call 1-866-403-8634 "fraud div." - tried to explain they need affidavit this person did not care what the police needed to issue a report.
* 1/18 1030am went to police dept. Spoke with officer and gave all information. Officer called number for "fraud" dept and was told to leave a message - which he left at 1125am.
* 1/18 1244pm officer called and stated no one returned his call and would issue police report because BML is giving me such a "run around". Report would be ready Monday and call BML with police report number. I called BML (1255p) gave them officer and report information, they said fax it on Monday.
* 1/20 812am Chris (sanctimonious attitude) from BML called I went through entire history of my complaint and he basically accused me of lying about police report info, brought up past payments/purchases (which I confirmed), stated they had my bank account information and anything else was irrelevant.
Do not ever do business with bill me later - this is by far the most incompetent and untrustworthy company i have ever interacted with.
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