Usacomplaints.com » TV & Radio » Complaint / Review: DirecTV - Lying bastards. #483120

Complaint / Review
DirecTV
Lying bastards

Named on June 26th to create a cost on my statement was informed Okay friend not a problem cost towards the same card as last month? Yes certain Mr. Non-english speaking customer support representative. Ohh ok sir. I have to talk to a boss aswell about some providers that I terminated more than 5 weeks before that I keep getting billed for. Ohh okay friend I've him contact you. Awaken the next mon and bang banking account over-drawn some 1700 bucks since ol pedro completely terminated my support plus they determined that 2 times was ample period for me personally to come back the gear. Contact them-and get positioned on store awaiting a stupervisor, ultimately obtain the enjoyment of hearing Suzette observation and talk at me and become informed easily served as an person and settled my statement this could haven't occurred. Okay cheers for that oral disertation on the best way to be a grownup and cheers for that fantastic abilities you exhibited, but I am sorry I-do not talk ebonics, and please don't shout at me this time around. I'm properly hung-up on, called back and reduced and see I obtain the enjoyment of talking with suzette all over again who anything but contact me a cracker.informs me the entire quantity may continue being removed from my bill before whole of 2900.00 hasbeen settled for them or till I return the gear where moment I'll obtain my money-back in 6-10 months following the devices have now been confirmed which usually takes about 6-8 months once they are delivered, therefore fundamentally it'll take-me about 4 weeks to obtain my money-back which was taken within the first-place, but ohh no friend you approved us the very first time you piad by bank card, ohh truly wheres teh signed agreement that I am aware that? Its evidently with this non-existant agreement the non-existant specialist had me indication, sorry got fed up with waiting and did the effort myself, simply will pay to get a support icant use for 3 months from today simply because they just have 1 specialist in my own region. Contact work of the VP same-day get informed oops we're sorry below I would like to fast-track your reimbursement you ought to have it in 3 times. 3 nights later no cash and call-back informed whoops that demand didnt get handled below I would like to get it done it'll be thereby September 10th, opps September 14th comes fed up with the run-around and informed from the workplace of the Leader wow it had been never prepared and oh man our bodies simply transpired I can not reveiw your consideration, sorry but I'll get that managed, hmm incredible doesnt have my account number telephone number or name-but likely to manage that. Its awesome submitted a with att common workplace, and viewing an attorney at 3 today to document case against them


Offender: DirecTV

Country: USA

Category: TV & Radio

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