Usacomplaints.com » TV & Radio » Complaint / Review: Dish Network - Awful customer service. #359634

Complaint / Review
Dish Network
Awful customer service

I was recently calling around to inquire about tv service alternatives to cable. I spoke with Direct TV, Verizon and Dish Network and provided each with the information that they claimed they needed to see what I qualified for so I could make an informed decision as to what direction I would go. The following day I discovered that Dish Network had charged my bank account $199.00 although I had never ordered service or authorized them to do so. This caused over $175.00 in overdraft charges and though they said that they would refund the $199.00 they would do nothing about the overdraft fees that their error caused. Trying to get anything done about it at all was a long frustratingly drawn out affair and offered very little satisfaction. I would recommend that anyone considering doing business with this company to reconsider do to their fraudulent practices and extremely poor customer service.


Offender: Dish Network

Country: USA
Site:

Category: TV & Radio

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