Usacomplaints.com » Shops, Products, Services » Complaint / Review: Dish Network - Took 650.00 out of my checking account without notification or approval from me. Only because i fell behind on the bill and then had to cancel service. #421929

Complaint / Review
Dish Network
Took 650.00 out of my checking account without notification or approval from me. Only because i fell behind on the bill and then had to cancel service

When had dish network installed at my home, they sent out a contractor that in my opinion was just horrible. Where do they find the installers? At the local corner drinking establishment. My point being though, is i fell behind on the bill and decided i needed to cancel the service. Without notice from dish, they took initially 200.00 cancellation fee out of me account. That was not authorized by myself and they did not notify me. Hence causing an overdraft in my bank account. The following day to make matters worse they took an additional 450.00 from the same account. Resulting in further overdraft charges.

When i talked to a not so friendly customer service rep. And asked about the charges they informed me that 450.00 was charged for their equipment. 2 boxes and 4 remotes. They informed me that the 450.00 would be refunded once they received their equipment and they were going to send out a box. They took their time getting me the box, almost a week passed before i received it!!! Im sending them their boxes with a signature required that way they cant say they never received them and keep the money..

Dish network is dishonest and just a bad company to work with overall!!! I told all my friends and coworkers, they are going to tell their friends and coworkers. Dish network is a horrible company and has even worse ethics and customer service. Never again will i give them my business


Offender: Dish Network

Country: USA   State: Missouri   City: St. Louis
Site:

Category: Shops, Products, Services

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