Approximately one month ago, I went from bundling my services with Qwest to Comcast.
With Qwest, I had phone, internet and television, the latter of which was via some arrangement they had with Directv. So when I cancelled it all, Qwest kindly notified Comcast of my action. Today I got a $69.95 bill from Directv for service for the last month, service they knew I had canceled, because the billing manager I eventually spoke to confirmed receipt, on 8/18/08 I think he said. That came after a painfully circular argument with an unsympathetic underling who clearly had dealt with this exact complaint before.
Anyway, he offered to cut the bill by $20 and, after I was assured that this would be the last I would ever hear from them, I agreed to send the check, but for the time being I'm going to complain to anyone who'll listen. So thanks for the opportunity.
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