Over per month before I disconnected my support with DirecTV. I had been informed the only point I owed on my consideration was $4.?? I obtained the statement and taken care of it instantly. Per month later I'm getting a statement for PPV films that I had been certain have been settled currently. I named 1 800-531-5000 and talked first with Simon. He told me that my recipient, once obtained, was saved and three films turned up from the year-ago that hadn't been taken care of. I expected him to describe in my experience how I've been seeing films this whole-time and spending money on them regular till the full time I stop my support and he was not able to show me how this occurred. Therefore, I requested to get a Boss. He ultimately moved me after which I had been disconnected.
I called back the 1 800-531-5000 and talked having a really rude guy named Michael. He appeared to understand what was happening but was not able to drop any lighting about the scenario both. Therefore again, I requested to become used in a and Michael declined to do this. He held fighting with me and informing me he doesn’t determine what my issue is which I owe the cash. I expected him again and again again to move me and he nevertheless declined. And so I hung-up and named another quantity and talked to some woman called Nicole who stated that she'd document a on him on my account and show me why I've these costs. Lastly, Nicole could show me what happened. Thanks Nicole.
I still don't realize why I had been not used in a? It was an extremely easy request. I never had an issue with DirecTV before and would signal back-up together although not today. I've never been so furious in a customer support repetition in my own existence and certainly will never signal back-up with DirecTV.
DirecTV may appreciate Michael for that. I really hope they evaluate the recording and pay attention to him claim with me the way in which he did and control appropriately.
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