Usacomplaints.com » TV & Radio » Complaint / Review: Direct TV - Cancellation Fee After Four Years Over Replaced Boxes. #307284

Complaint / Review
Direct TV
Cancellation Fee After Four Years Over Replaced Boxes

Do not order from Direct TV. I just cancelled my account after 4-plus years and am now told I have a cancellation fee because they replaced 2 broken boxes 8 months ago. They never tell you that when they replace boxes you have to commit to a year of service.

When you talk to anyone from customer service to Steve in the office of the president, they all read from a script and say I am sorry if you were not told this or that, but you owe us the money.

Do NOT order Direct TV. If you want satellite, go to Dish. This company is a ripoff.


Offender: Direct TV

Country: USA   State: New Jersey   City: Edison

Category: TV & Radio

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