Complaint / Review
Direct TV
Boxes Sold as Purchases Turned Out to Be Leased

Direct TV's policy is now to not tell customers that the boxes they believe they are purchasing are really leased. I have been disputing the rental fees for about a year. We cancelled the service about 6 months ago.

Today, Direct TV tried to access my bank account to pay for the DVR and boxes we said were ours; the DVR was a present from our son.

How can Direct TV and Best Buy get away with this deception?