I have been a customer of directtv for a year and a half now, I recently lost my job and needed a little assistance to lower my bill. Direct tv customer service told me there was nothing they could do. By the end of the conversation I was so upset with direct tv that I cancelled my service and now owe them a cancellation fee. I'm going back to my local cable company as they have worked with me in the past, that's more than direct tv would do, and they do not have a contract and their prices are same as direct tv.
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