Usacomplaints.com » TV & Radio » Complaint / Review: DirecTV - Early cancellation fee!. #294245

Complaint / Review
DirecTV
Early cancellation fee!

On 4/7/08, I called DIRECTV to cancel my account and much to my surprise, I was told that I was still under contract. The repetition mentioned when I ended my consideration, a termination charge might use. I had been informed that my agreement was expanded for 1 5 years, beginning last Dec. He mentioned that I'd need to spend $20 for every month of the agreement, which was not finished.in my own situation, that whole could be $280.00. Our first problem is the fact that last Dec, I named DIRECTV since among my regular containers was deteriorating (through no-fault of my own personal). The repetition mentioned that it seemed just like a manufacturing problem. She stated that she'd deliver me an upgraded container within the email. Today, I purchase the Protection arrange for all my containers, each month. Therefore if something went wrong with the containers, I am eligible for an upgraded container, without any expense in my experience. TO ENSURE THAT along with the truth that I had beennot becoming a member of extra support or containers to get a distinct space, there was no cause to increase my agreement. Our next problem was the repetition NEVER educated me that she was stretching my agreement. Had I recognized, I'd have extended to make use of the faulty container, since how I had been considering departing DIRECTV for Verizon anyhow. ON NO ACCOUNT might I've decided to increase my agreement. I had been informed that I ought to email DIRECTV to challenge any termination charge that I might get. I delivered a contact for them, simply to obtain a reaction stating that after I decided to have them deliver me a "alternative" container, I had been accepting to a long agreement. Evidently, integrity have been down the bathroom with DIRECTV when they need to stoop for this degree to keep clients. I'm unhappy at their insufficient ethics. I'll bite the topic and spend the termination charge. For this is just a little cost to cover closing my company with this kind of dishonest organization for example DIRECTV. I really hope Verizon promises all DIRECTV's clients.


Offender: DirecTV

Country: USA

Category: TV & Radio

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google