Usacomplaints.com » TV & Radio » Complaint / Review: DirecTV - Early Cancellation Fees. #424815

Complaint / Review
DirecTV
Early Cancellation Fees

Oh, I'm so happy I came across this structure to protest on. Personally I think so far better comprehending that I'm not by yourself in my own hate for DirecTV. DirecTVis early termination costs are totally and completely misleading and dishonest. They must be held responsible for the rape of the National customer. Their quality providers are simply as poor. I registered for DirecTV through Verizon (who BTW is nearly as poor as DirecTV), but I digress. I had been informed by Verizon that I'd just be required to some year agreement with DirecTV after I registered together. I never had any transactions straight with DirecTV till I requested to stop my DVR service. Once the specialist initially arrived to set up, he didn't have 2 standard devices therefore he offered me on a single DVR. Obviously, he did not advise me in those days the DVR required me to some 2-year agreement. I'd have undoubtedly declined if he'd. Their Language probably would not have permitted him to describe significantly in my experience anyhow, but I sure hope he'd attempted. It will state within the fine-print that obtaining the DVR obligates me towards the 2-year agreement. Verizon was getting me for issues I never decided to or requested within the first-place and following the first month of service (I never actually utilized the DVR for the reason that month possibly) I named DirecTV to stop the DVR service. I actually questioned them in those days easily had a need to deliver back the reciever and undoubtedly I had been informed, "No, we shall simply switch off the support and also the receiver may work as a normal recipient." Again, no reference to the 2-year duty. After I visited alter my support to Verizon Fios following the year was up, I subsequently discovered about concerning the 2-year commitment and also the early termination charge. I had been livid and told them concerning the entire verizon, deploy, termination factor. They, obviously, didn't wish to hear it. I've to pay for a $234.60 early termination charge or encounter a on my credit or selections. Personally I think so tricked and totally cheated. I also feel just like customers have simply no option within this kind of scenario and that's why DirecTV yet others like them proceed to make use of these misleading practives. PLEASE DON'T USE DIRECTV!!! It is the only method to obtain the concept across.


Offender: DirecTV

Country: USA

Category: TV & Radio

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