Usacomplaints.com » TV & Radio » Complaint / Review: Direct TV Co - Terrible service!. #267188

Complaint / Review
Direct TV Co
Terrible service!

About the 4th of Jan at 13:00 Timeis I had been Mounted the Immediate network satellite program, with 2 models. I recently disconnected from another satellite company due to Terrible support. I had been informed that Primary TV was excellent. The Specialist did a great work of Adding equally collectionis? He got the family room set operating, and was examining the bed room collection. He examined the sign, and stated it had been excellent. However the converter would not browse the card.

Then he asked me if there have been any splitters in-line. I told him yes" the previous company set it in" He the Specialist stated it'dnot use the splitter in" I told him the family room is operating off the splitter, he'd no remark? I cleaner the splitter in the point and went a brand new point towards the LNB. The recipient recognized the sign in the meal and packed. A appear got up declaring the audience couldn't browse the card. Therefore after speaking with 6 various client brokers I had been informed the card is faulty. I had been transferred to a realtor within the card division? Today each one of the six brokers I spoke to Had me operate the entire check series? I had been about the telephone for Timeis. The lady within the card division ultimately stated she'd deliver me out a brand new card that evening and that I must have it in a few times. I stated Okay" I had been therefore stressed-out right now I said good. Five times have now passed by with No Card right now I'm so angry, I named primary Television and desired to keep in touch with a boss. Following a quantity of trys and getting pushed from extensions to ext, ultimately got to keep in touch with a live individual, that couldnot help me. Eventually got attached to another. I told him I simply need my collection operating. This person went me through the put up trouble check. I told him Appear " we all know the card is poor, I'd like this issue fixed? I mentioned I understand there contractors in the region daily, why cant he visit and substitute your faulty recipient? I had been informed he did not bring extra devices on his vehicle? I then explained Do Not tell me that" I assisted him do the puts, and he'd an entire bunch in his truck. The boss subsequently explained that it'd charge to much to deliver him out, and thats not how they (the Organization) do things. I subsequently requested this Boss" Then Your client doesn't matter that the organization Mounted me with faulty gear? But I will delay for you circumvent to repair issues.

Despite I get the card there's no promise it'll function, I stated you got a Statement in my experience within the email in one single 5 day, and also you be prepared to receive money promptly" What Is wrong with this particular image? I simply leaped from the baking pan in to the fireplace. Exactly what a horrible error I simply created linking to primary Television Their support is worse then your organization I simply originated from. I understand I simply waisted my period composing this notice, it'll result in document 13.


Offender: Direct TV Co

Country: USA   State: New Hampshire   City: Marlborough

Category: TV & Radio

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