Complaint / review text:
I called to sign up for DirecTV and I was told that I can get a 2 year contract for $24.99. I asked the customer service rep. Several times if $24.99 is the rate for 24 months and she confirmed that. I set up an appointment for installation. Same day I called again to see if they have an appointment for the next day. I was told that they do not have and I found out that the customer service rep misled me when she told me the rate is going to be $24.99 for the next 2 years.