I've only been with DirectPath/DirectTV for approx. A month. I have call DiretTV and they tell me that there is a Satellite Communication Box that needs to be reset or powered on. I tell them I have no such box and been told again and again that there has to be one in order to receive reception. Well, I learn that someone else might have the box and is switching it off or is unplugging it. This is no way to supply your customers with service. This has been going on any where from once to three times a week being without reception. It needs to be resolved.
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