These guys are an absolute scam. I booked a hotel through them and they charged my credit card. Luckily I checked their online site a few days later and found that the reservation was "on request". I called them to find out what the deal was and they said they have been very busy and they would call the hotel right away to see if they could secure the room. They couldn't. And yet, they already charged my credit card! Guess what else... The room was STILL available on their website to book. They said they were still updating their website. Puhlease, what a scam. I will wait a few days to see if they give me my money back. If not, I will initiate a chargeback.
One other note, I actually went back online to find the same hotel and came across a website called DHR.com. I booked there. But guess what? DHR.com IS Otel.com. They are the same company! So now I have 2 charged bills from these idiots. Stay clear of these guys. And of course, now I've done tons of searches online and find lots of sorry customers. Poor reviews all over the web about these guys. I wish I searched prior!
0 comments