» Traveling & Tourism » Complaint / Review: - Couldn t honor reservation - #1064664

Complaint / Review
Couldn't honor reservation -

Two days ago, I booked a room at the MGM Grand, Las Vegas for 2 nights on June 12 thru 14. I came back to their website and couldn't find my booking. I called their customer service website and they said the provider cancelled the booking. He claimed that the rooms must not have actually been available. However, when I searched for that same hotel on those same days, the exact same rate was listed. When I complained, all they said was that the reservation couldn't be confirmed so it was cancelled.

Prices look good but I guess I'm going to Travelocity.


Country: USA

Category: Traveling & Tourism


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