This is the email I sent the owner with an aol email adress:
I would like a response about my vouchers to Hawaii that I received from purchasing sun lab products last summer at the Orlando beauty show. I was very clear when I asked you and your representative if there were any stipulations when I get the vouchers including being able to travel from Florida to Hawaii.
You made it very clear that the flight was to Honolulu only but that I could fly out of Florida. You said that this was a travel company that you own and was doing this promotion as an incentive to sell some packages from sun labs. So I
purchased 3packages which gave me 6 round trip tickets to Hawaii. You said they were transferable. Since we spoke my family member submitted a request within the time requested for the flights. To her surprise and mine she said that in
order to book the flight that accommodations would have to be made through a specific travel company for a specific length of time and that the flights were only out of Los Angeles.
I am very upset because neither you, Staci (the representative) or the sales receipt indicated such stipulations. When receiving the the voucher with the products, it also does not have any stipulations. I want what I purchased. 6 round trip tickets with no stipulations.
There are many people out there getting scammed. We need to get together and put a class action suit against sun labs and Hayward Hunter.
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