Vacation Home Deposit Fraud (Susan Henderson)
Not as advertised. Worst place on VRBO ever! The pictures are lovely (must have been taken years ago, but the description is not accurate regarding the location, or amenities. I should have known this was a scam property from the onset because once we signed the contract, she wanted ALL the money right away even though our vacation was not for another 5 months. The house is not walkable to anywhere besides a gas station. You must have a car. The rental was substandard, dingy, dark, old furniture, and everything was cheap and low quality. There was no rudimentary kitchen appliances like a can opener or garlic press. There is no large sauce pan so you will have to cook large meals in multiple pots. The dishwasher was broken. No proper dining chairs for 12 people to dine together—the chairs were horrible—you were either too high from the table or too low to the table. There was dog crap at the front of the steps walking into the property. DISGUSTING! The house is full of inferior cheap items that broke very easily—you will be nickel and dimed for everything. If you leave a cup away from the kitchen cupboard, she will charge you $5. RIDICULOUS! You have to make your own beds when you get there, and you have to get on your knees and scrub every single inch of the place before you leave. They do not wash the comforters and blankets so you might be sleeping on the crud from a previous guest. GROSS! I found a red hair that was NOT mine in the bed... NASTY! They are too cheap to pay for housekeeping but will charge you for a 'cleaning fee'. There was no tissue paper, garbage bags or paper towels provided. There is no king bed—that's a lie, it's a queen bed only. The owners are more concerned with getting your money and once they have it, they will ignore your requests to fix or take care of something. There is a laundry list of regulations, and if you don't arrange the dishes in the exact order as they want it, you get charged—what a scam! This place is HORRENDOUS! They will look for every excuse and will not return your security deposit. They are not helpful and accommodating. The pool had duck crap all in it and you have to spend at least 30 minutes cleaning the swimming pool BEFORE you get in-Yuck. This was the worst vacation spot that I have ever used. It is not near the beach, that was false as well. For the price you are paying, you would be better off going with another property or a hotel that is right on the beach. Be warned, this place is a nightmare!
Location: Merritt Island, Florida Central East, Florida, USA (5 Min to Cocoa Beach, 3 Min to MI Airport) Accommodations: House, 5 Bedrooms No additional sleeping rooms avail, 3.5 Baths (Sleeps 10-12) Keywords: 2 Story House on Banana River Waterfront with Pool and Boat Dock.
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