Usacomplaints.com » Traveling & Tourism » Complaint / Review: L And N Bender - Nancy Bender - elmstreetretreat.com - vrbo.com/7812 - L - N Bender Vacation Rental in Napa, CA on Elm Street, Beware of false advsertising on rental rates and excessive or fraudulent charges cleaning charges Ripoff. #236768

Complaint / Review
L And N Bender - Nancy Bender - elmstreetretreat.com - vrbo.com/7812
L - N Bender Vacation Rental in Napa, CA on Elm Street, Beware of false advsertising on rental rates and excessive or fraudulent charges cleaning charges Ripoff

Advise any vacation owners to be wary of renting from this property owner for a vacation home located at 1725 Elm Street, Napa, CA 94559. Advertisements exist under: elmstreetretreat.com; vrbo.com/78129; vacationrentals.com/vacation-rentals/264.html

1. The owner advertises a price for a weekly rental. When you express interest in renting the property, Nancy Bender, the owner will come back and say the price has changed because... She uses disclaimer language in some of her ads and feels justified in trying to get more money.

2. The condition of this property is average. The pool is in poor condition. There was no cleaning service for the pool while I stayed there. If you like to swim, this is not the place for you. The pool is old, in need of resurfacing and is dirty.

3. Any renter should ask to see the contract conditions along with the owner's cleaning policies before they send in their deposit. Demand a walk through before you accept the keys with a checklist so you do not get stung for petty cleaning charges.

4. The property owner lives in another state. If you have problems or issues during your stay, the property manager is hard to get ahold of and promises to get things repaired or cleaned. Sometimes it happens and sometimes it does not.

The property owner charges a significant fee for the rental of the property. There are no guest comments on the websites and that is probably because of complaints from prior guests. It's renter beware on this one!

Thank you.


Offender: L And N Bender - Nancy Bender - elmstreetretreat.com - vrbo.com/7812

Country: USA   State: Arizona   City: Tucson
Address: 1725 Elm Street
Phone: 7072870913

Category: Traveling & Tourism

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