Complaint / Review
Caribbean Cruise Line
Port of Palm Beach Asked for $118 "Port Fees and Taxes"

This company sent a Free Cruise Voucher and a $1,300 Travel Credit Voucher.

On the phone, they asked for $59 per person for port fees and taxes.

I told them I wanted to speak to my husband then call back. They said "one call per voucher" and if I were to call back, I would have to pay full retail.

When I started to get cold feet about the $59 per person, they offered over $700 in upgrades but would not pay the port fees and taxes instead.

Once I told them I wanted to cancel, they still pushed their sale, asking me to purchase over $705 of travel upgrades for "only $516."

When I canceled, they said good bye and hung up.