I booked a trip with trafalgar tours through Travelocity and when I requested information, I was promised literature 3 times, but I never received any, and whrn I called Trafalgar the girl said whe didn't have information on that trip.
The agent Sergio Salazar took 3 days to get back to me, so I told him that if I received no information I would cancel the trip. He promised to fax informarion but he never did, so I canceled and I am being penalized for doing so, which I feel under the circumstances is unfair
Joan M
Sunnyside, New York
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