Usacomplaints.com » Traveling & Tourism » Complaint / Review: Vacations Made Easy - Vacations Made Not-So-Easy. #511302

Complaint / Review
Vacations Made Easy
Vacations Made Not-So-Easy

Despite their easyto-use site, nothing about these men is "easy."

My spouse and that I arranged a sailing surfing visit from their site for the visit to Cabo. To my shock, the bill included no info whatsoever about where the visit might occur, the title of the neighborhood excursion organization, and sometimes even the title of the vessel. Merely a cryptic "11:00 AM." The telephone number they supplied was to get a business in Mexico Town where no body talked any Language.

As we came in Cabo, it got our bilingual assistant many times and numerous efforts to achieve anyone at that amount who understood that which was happening, and we discovered the place just-in-time: the neighborhood marina, in the vessel called Pez Gato.

We reached the entrance for that ship pier right before 11 AM, but marina protection advised us our vessel had previously sailed one hour earlier at 10 AM and would not let's through. We were compelled to purchase another, individual vessel journey from another organization to get a portion of VMEis cost, and that Iam happy we did since it was the very best section of our holiday.

Whenever we returned stateside, we approached Matt Cook, Operations Director for Holidays Made Easy, to get a reimbursement, but he flat our declined. At that time we switched it to our charge card organization to challenge the costs, along side all our bills in the additional journey we required, thinking we'd certainly get our cash back.

But obviously, all-they need to do is declare they supplied the support to us without supplying any evidence. Due to their rigid no reimbursement plan, we were attached in the get go.

We shall never, never, actually use Holidays Made Easy again. I would recommend usually buying holiday activities straight in the resort assistant at your location, or in the location itself.


Offender: Vacations Made Easy

Country: USA

Category: Traveling & Tourism

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