Usacomplaints.com » Traveling & Tourism » Complaint / Review: Sul Travel - Awful company. #497363

Complaint / Review
Sul Travel
Awful company

On my return I've requested at my motel party concerning the easiest way to make the journey to the airport I had been suggested to guide a cab from Sul Vacation company, that we decided to.

I've also requested concerning the period it'll roughly try make it happen. I had been recommended it'd be 40 minute.

At requested period (5:45 pm) the a truck came and also the driver introduced us he won't consider us straight to the airport as he must pick up several others in the town nearby.

I had been amazed to listen to that when I wasn't originally educated about any extra stops and got the verification the trip might consider us 40 minute.

Nonetheless since it was too late to guide another cab, and we were on our method - we stated we shall provide it 15 minute of course if we're not likely to the airport soon after that point we shall increase it using the driver.

After 15 minute the driver came @ the stage where he was designed to pick up additional guests. He began to contact some one and nothing appeared that people might abandon in next handful of moments (once we were guaranteed) as there is no one waiting.

Whenever we asked him to consider us towards the airport once we possess the airplane to catch-he was excessively rude saying he was operating the entire day and declined to consider us towards the location, declined to answer any concerns. He explained he might consider us back again to the resort where we are able to purchase another cab that was definitely out-of issue as there is a period restriction.

After I asked him that I'd prefer to keep in touch with his boss instantly he dialled his chef, so when I reported concerning the driver and also the perspective and also the proven fact that nobody informed us we shall do any stops on our method. The driver screamed at us to obtain off the truck (with my 8 yrs old boy and my spouse crying).

Their employer hungup in the same period.

Accurate I had been pissed off (and perhaps actually touch rude) after I reported to his chef concerning the entire scenario, however the driveris perspective was excessively unpleasant, intimidating and vulgar.

He'd have remaining everyone in the centre of the city without any opportunity to capture their airplane, and declined to provide us our cash back.

At the conclusion due to the fact my bad boy began to cry and my spouse was calmer than me, we were able to convince him to consider us towards the airport, but it was the toughest encounter I ever endured during all my vacations and from all of the nations I've visited.

I believe the it might actually be eligible for a legitimate issue for bodily offence and threatening.


Offender: Sul Travel

Country: USA
Site:

Category: Traveling & Tourism

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