Usacomplaints.com » Cars & Transport » Complaint / Review: Denver Airport - We do not intend to use Priceline.com again. #655615

Complaint / Review
Denver Airport
We do not intend to use Priceline.com again

We recognized it was some length in the airport and named the resort to verify the place. We questioned when they provided taxi company towards the airport because we were making the following day. They didn't. We were informed we'd need to possibly have a $30 cab trip or utilize an airportshuttle company which charge about $18 each for that two people.

The hotel offered us Priceline. Comis quantity (evidently they'd noticed this criticism before) and we named Priceline.com to discover why we'd been put into a resort that was in Aurora, DENVER, which did not provide an airport taxi? It'd been obvious we desired to be near, and also have use of, the Denver airport.

Priceline.com showed us their on line chart which experienced an elongated "Denver Airport" region stretching a significant method in the airport. They showed us when we visited about the depth function, we're able to observe that the resort they'd positioned us in was really situated inside the piercing region.

I described our issue, that people had no vehicle and had a need to reach the airport each morning, and requested them to move us to some resort that offered taxi service. They declined stating that there have been simply no modifications permitted.

After I expected to consult with a supervisor, the Priceline.com customer support representative really declined to permit me to consult with a supervisor. She explained that I really could just achieve a boss by mail which I'd "obtain the same solution" from the boss anyhow.

The cab trip towards the airport the following day price us $28 along with a $4 suggestion. The $32 trip improved our "inexpensive motel" price by roughly 75%.

Caveat emptor. We don't plan to use Priceline.com again.


Offender: Denver Airport

Country: USA

Category: Cars & Transport

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