Horrible support - what an experience! I put an order to get a 6AM taxi the night time before. Obtained verification, believed anything could be good. I woke up early, waited from the control for that driver. To make sure an automobile was onto itis method, I named at 6AM to confirm the purchase and that I was informed from the owner that the driver had been about the way and it'd just be considered a couple of minutes. 10 minutes later, I named again and was informed the driver was just a few moments away. After another 10 units, I named and described that I was on the road towards the airport, along with a taxi was essential or I Would skip my trip - the owner assured me this 1 was onto itis method as she noticed that it was just '2 miles out'. I named a third-time at 6:30AM and wasn't pleased after I was informed that the driver was a couple minutes away. While 6:40AM folded around, I named and had the owner remain on the point with me before driver turned up - I told him that I had been excessively overdue for my trip also it had been 6:45AM. I directed him to place my bags within the vehicle while I delivered my buddy's coat to his home.
On the road towards the airport, he created a variety of reasons - attributed additional motorists for not arriving, attributed the global positioning system - being defensive. Upon arrival in the airport, just 2 bags were removed from the shoe of the taxi - the 3rd carrier was nowhere to be viewed. Acutely unimpressed! 45 minutes late, a missing carrier, along with a missed trip. I'd to pay for $75 to pay and waited in the airport for 7 hours before next trip was available.
During these 7 hours, I repeatedly named Yellow Taxi and was constantly re routed as well as hungup on. Patricia, in customer support, didn't return to me as guaranteed. I had been informed they wouldn't deliver any body to get my possessions about the road since it was my "... Problem for speeding the driver". That's completely absurd. The driver, Wayne, might be pleasant but that doesn't pay to get a full-bag of Peter Thomson Roth items, 1 set of Prada sneakers, 2 cotton company tops, 1 company dress, 1 set of costume trousers, along with a bit of government-supplied identification.
After 7 hours to be in the airport and being not able to get any reaction from Yellow Taxi (who allegedly admitted by stating they'd send anyone to look for my carrier and phone me back), I quit Houston really unsettled. I skipped all my customer conferences, I'd to invest a complete trip to the airport, I'd to pay for $75US for that missed trip, and that I dropped a number of of my possessions. The worthiness of the deficits is substantial, and that I absolutely didn't enjoy the rude support that I obtained.
Upon coming to my location, I constantly named Yellow Taxi to obtain a solution. I had been repeatedly informed that Patricia was unavailable. I quit, b contact info and that I was never called back. I delivered a contact and didn't get a response.
I travel on the regular schedule for function. I'll never utilize Orange Taxi again or might I would recommend any co workers to make use of them. We'd instead utilize another taxi organization or perhaps a car support in the place of helping them.
Excessively late
Really rude
Shady (they taxi was never just a couple of minutes apart)
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