Usacomplaints.com » Traveling & Tourism » Complaint / Review: The Fairmont Hotel - Awful experience. #501498

Complaint / Review
The Fairmont Hotel
Awful experience

Any holiday you'd anticipate it to become soothing it wasnot. I had been truly excited to take this holiday it had been the very first time in Hawaii for my mother and that I at it had been moms birthday! We visited Traditional Journey in Westlake Village California to guide a trip and Marscha Richardson was the main one who offered us this journey. She described Hawaii was the best option. We also stated we needed this a vacation to be relaxing not frantic but relaxed and peacful. She stated that the Kea Lani Maui referred to as (The Fairmont) was the best option for mother and that I she stated the areas are fits plus they are not crazy costly although not inexpensive. We were informed it had been likely to be

$ 750.00 Per Night

Extra free breakfast

Round-Trip from poor to Maui and back.

Oceanview!

It seemed incredible whenever we recommended additional resortis she appeared only a little tense. I kept reading the Kea Lani is better it's what you would like!!! Well we decided therefore she reserved it! Our mother expected to truly have a day-to consider it but oh no it'd to be achieved right then and there. Our mother went house and offered her the #. So we'd prepared really a good journey my mother went and invested

Garments $5,000.00

Limo $500.00

She went all-out thus we visited the airport (United Airlines) and we waited before airplane came we boarded and had an trip to Hawaii. Whenever we got off the airplane we praised a cab and reached the resort. We got out off the cab and visited the leading table a woman called Tara welcomed us at an arms legnth we received liquid and informed welcome back we'd never been. Tara said "Your space isn't prepared!" Mother requested ok where's the bathroom?"Tara directed OVER THERE!!!" Well we came for an hour or so till we found it. Nicely when are room was prepared they introduced our baggage up and we visited our space. We exposed the blinds and AHHH! We were over a children swimming about the second-level she lied!!! Our mother mentioned get me the supervisor nicely this is actually the room-you requested for. No its not! Anyhow we remained within the room and we ate supper in space. I said hello lets browse the mini-bar! Vacant! We waited and lastly visited sleep whenever we did the quilt was finer than the usual towel.!!! Well we visited rest. (1:00 A.M.) AHHHHHHHHHH!!! Mother what happened!!! There's a cockroach within the toilet!

Are you kidding me! We call downstairs and have what's happening? There treating for cockroaches!

Time 2

We change the news headlines onto itis PROFESSIONAL BASKETBALL period among the bussiest occasions of the entire year you'd believe a travel agent might understand. We keep in touch with a in the resort plus they go us to some clean-room. We'd requested caviar for my mothers birthday at (Nic's Fishmarket). Anway we obtain a phone from downstairs saying they're getting people caviar yes the main one my mother purchased % Day 5

Nicely we enter a cab and were headed towards the airport on our way house. We'd a nice cab driver who'd this excellent company. On our method to the airport we begin to see the electrical organization focusing on powerlines. We did not give consideration. We get to the airport and we request the woman to seize a-porter she gets out and would go to obtain a porter oh no.

Interest All energy is along two children struck a phone study and knocked-out all energy bathrooms wont flush. Tripis are 2 hours postponed! In the end of this we can get on the airplane which is not really the best chair Marscha informed us.


Offender: The Fairmont Hotel

Country: USA

Category: Traveling & Tourism

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google