Usacomplaints.com » Traveling & Tourism » Complaint / Review: Allegiant Air - Charging for gate passes. #477261

Complaint / Review
Allegiant Air
Charging for gate passes

My daughter is 12 and a seasoned air traveler. We bought her a ticket on Allegiant Air to fly from Rapid City to Phoenix. The price was, probaly too good to be worth it. Had I known then what I know now, none of us will ever travel with this Airline.

6/27 9:30 (MDT) Rapid City Regional Airport - Allegiant Air-Rapid City, SD Her grand mother took her to the airport and checked in. She asked for a gate pass to take my daughter back to the gate. Allegiant Air refused stating we do not give gate passes, but for another $100 dollars you can buy a unacompied minor ticket and you will allowed to go with her to the gate. Again she stated; she's 12 yrs old I just to make sure she get on the plane ok. My mother in law then asked to speak with supervisor, who stated the same thing as the ticket agent did. My mother in law again repeated why, the supervisior then got and said we need $100 so you can take her to the gate. I have never heard of such a thing. I called multiple airlines and not single one, except for Allegiant Air is charging for gate passes.


Offender: Allegiant Air

Country: USA   State: South Dakota   City: Rapid City
Address: 4550 Terminal Rd
Phone: 7025058888

Category: Traveling & Tourism

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google