I ordered their product after seeing their advertisement on Craigslist.
Buy Cheap Airline Tickets. I purchased a roundtrip ticket from San Francisco to Cleveland on Dec. 13. They advertise throughout their website that you will have your tickets 72 hours before your departure.
Unfortunately this is a Big Lie. They will not return your calls. They will only respond by a click to chat system, and they leave you on hold, give open end answers (NO DIRECT INFORMATION) and empty promises to call you back by the close of business day. Although your Credit Card is Charged Instantly.
I was scheduled to leave the following Saturday and they never called me not even 1 time throughout the week. I called them Wednesday, Thursday, Friday, Saturday (wednesday was the 72 hrs.) they told me at the last minute Friday... I can NOT Leave out of my departure airport and I can only leave 2 hours away from San Jose airport. I asked could I return to San Francisco and they said No, on San Jose.
Mind you, before purchasing their product, I was informed by them to contact the Airline and make sure they had available seats on the flights I was requesting... I Did! The day before I'm scheduled to leave, they inform me I can Only depart/arrive from San Jose. I contacted them throughout the week attempting to get the tickets (have ONLINE CHATS saved - proof)
As a matter of fact I have the Entire Transaction - Saved.
They Never were upfront with me, They Never gave me any meaniful explanation, only this excuse " My Manager is in a Meeting all Day, I will have her call you when she is out." of course she never called. If my flight arrangements could not be met, I'm pretty sure could have informed me, ASAP considering I been trying to solidfy the arrangements since Wednesday.
Instead, they give Last Minute Bad News! A total scam and a wasted week.
I feel this is a piss poor company and ran by incompetent people. I strongly feel they will probably be out of business before this complaint is posted, but if not Everyone needs to know, " Don't Waste Your Time and Money with FLYHUB.com "
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