I purchased a package in 04 and an emergency came and could not use it. As usual lost money and no response when calls were made. Some how they show no record when I called refund center after a week of toll free numbers showing up on caller ID. Received call today from 866-902-9833 and they told me to call refund... I did and some how they cant find my number. How easy is it to loose a number when a refund is due? This tells me not to use this service on future. Your agents are well trained to pass the buck they are worse than any airline I would put your business in the same category as a used car salesman. I am sorry, but I cant down grade a used car salesman. Have fun and enjoy my 400.00 dollars and my you enjoy bankruptcy...
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