We stayed at the Days in Williamstown, West Virginia. Had scheduled for two nights had it changed to three. Arrived and they claimed we had not added the additional night. We had a copy of the e-mail confirmation.
1st night we went to our room, lights in bathroom so low you could hardly see. Called desk and asked for brighter bulbs... We were told, brighter bulbs would make the bathroom too hot! We stayed.
2nd night, we came in, my husband took a shower, turned down the comforter on bed to rest. Guess what? A cockroach. My husband caught it and took it to the manager "Mac" - non American. He insinuated we brought it in through our luggage.
No rooms in town available due to a Rally and Graduation so we had to stay. Next night we heard that one of our Goldwingers had a motorcycle accident and called to cancel their room. The young girl at the desk cancelled it and the so-called manager ripped her apart.informed her they had to be cancelled by June 5th no matter what. No cancellations for anyone. Now, do you believe these people wanted to have a motorcycle accident? I believe they would rather pay for a room.
Would not stay at this hotel - or any Days Inn Again as the Manager at this one showed no compassion for anything or anyone.
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