Usacomplaints.com » Traveling & Tourism » Complaint / Review: Days Inn Hotels - Rude and bad service. #226724

Complaint / Review
Days Inn Hotels
Rude and bad service

I'm writing for you to talk about my newest and my last encounter with Days Inn. I continued point to journey benefits when I often do to guide. I arranged six areas in the AARP price. I visited publish and inadvertently struck the prepay switch. I acknowledge that's not what I needed to complete, as my loved ones was each likely to purchase their particular space. I instantly named the resort; Days Inn at 20th and Marketplace in Chattanooga, Tennessee, and was educated that I really could spend money for every space upon check in. However I had been destined to all six areas of course if used to do not utilize them they'd be charged to my American Express card, which I mentioned was good.

Upon introduction towards the resort, we were welcomed with a really unprofessional and relentless desk representative. After many times to be disturbed from the telephone, we visited examine in. She advised me the areas were currently prepaid to my charge card. I attempted to describe to her that I had been informed we're able to spend money for that areas which there have been no costs on my card. She over and over and again known the contract of after I arranged the areas. I tried again to describe to her that I had been informed we're able to spend money for that areas which my card hadn't been billed. I've usually paid cash and may not realize why she'd not consider money. I subsequently told her that I'd contact Times Inn customer support and American Express. American Express stated there have been no costs or authorizations. I spoke to some Days Resort consultant at customer support. He approached the hotel after which returned about the point to inform me that I'd been rude towards the broker and stormed from the resort. I had been with my loved ones plus they may attest which was not the case. I had been designed to have the target by your Times Resort consultant who explained also cool off and maybe possess a member of the family get our areas. We visited lunchtime after which delivered towards the resort. Exactly the same broker stated that she'd examined us from the areas which she'd need to discover if there have been any. She subsequently stated that she'd choose that people abandon and move elsewhere. I informed her that occasion believed the resort was horrible in search with no swimming available, we needed out areas. She once more stated NO, move elsewhere. Upon calling Carrie in the presidents workplace, she got the criticism and indicated that there is small she might do. I spoke towards the general manger in the resort in addition to the dog owner and also to be frank, they didn’t provide a darn. We dropped cash for that catering we'd for that following day, as all my loved ones needed to generate home, whilst the areas in Chattanooga were all reserved in different resorts. This is actually the toughest encounter I've ever endured at any resort model. I plan to post this concept tale everywhere I will on the web to alert individuals to avoid Days Inn accommodations. Had this been a Hilton home, I will guarantee you this would not have occurred such as this. As far when I am worried in addition to more than 100 people who I've spoken to to date, we'd rather rest in a playground than ever before remain at another Days Inn again.


Offender: Days Inn Hotels

Country: USA

Category: Traveling & Tourism

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google